Safety & Crisis Resources

Last updated: June 8, 2026

Personas is an entertainment app. Its characters are fictional, and its messages — including AI-generated replies — are produced by software. Personas is not a counseling, therapy, medical, or crisis service, and it is not a substitute for professional help.

If you are in crisis or thinking about harming yourself, you are not alone — help is available right now.

988 Suicide & Crisis Lifeline — call or text 988
Crisis Text Line — text HOME to 741741
In immediate danger? Call 911

These resources are for the United States. If you are elsewhere, please contact your local emergency number or crisis service.

How Personas handles messages about self-harm

Personas is designed not to engage in character with messages about suicide or self-harm. When you send a message in a chat, the App checks it — on your device, before any character reply is generated — for language that may indicate thoughts of self-harm or suicide.

If such language is detected, the character does not reply in character. Instead, the App shows the crisis resources above.
This check runs on your device and does not depend on AI being available.
As an additional safeguard, the AI is instructed never to encourage, instruct, romanticize, or provide methods for self-harm or suicide, and not to respond in character if such thoughts are expressed.

Why we do this

We want Personas to be a source of warmth, not a place where a difficult moment goes unanswered. Showing real crisis resources — and stepping out of the fiction — is the responsible thing to do. But the App cannot assess risk or provide care. Please reach out to the resources above or to people you trust.

Contact

Questions about this page? Email personasapplication@gmail.com.